Service Delivery Policy
Last Updated: JUNE 2025
1. Service Overview
Codeitmantra.com offers SEO services through various packages—Silver, Gold, Platinum, Elite, & Diamond. We also give individual services like SEO audits, technical SEO, on-page SEO, & backlink packages. This policy defines how we deliver these services smoothly & transparently.
2. Project Initiation
All services begin only after payment confirmation. Once the invoice is cleared, we begin planning, audit reports, & internal execution immediately. This ensures that there are no unnecessary delays in kickstarting the SEO process.
3. Timeline & Commitments
Each SEO package includes a specified target & timeframe. We follow a monthly or lump-sum commitment, aiming to meet agreed deliverables within that period. SEO is not instant, & achieving organic results may require weeks or months.
4. Delivery Format
All deliverables—reports, updates, link submissions, keyword tracking, & audits—are shared via Google Sheets or shared drives. Clients receive weekly & monthly updates accessible from any device, ensuring transparency in progress.
5. Communication & Updates
Our team provides ongoing support & daily progress tracking through email, project sheets, & dashboards. Clients can communicate with the team for custom reports or updates as needed during their plan period.
6. Service Delays
If a client delays payment beyond 7 days, service delivery may be paused. In such cases, Codeit Mantra is not liable for SEO ranking drops or lost progress. Restarting work may require a new quotation based on the gap period.
7. Extension of Service
For lump-sum packages, if results are not achieved within the committed time, we continue working free of cost until the target is met. This showcases our dedication to goal-oriented results, not just time-based service.
8. Completion Criteria
A project is considered delivered when all services outlined in the selected package are completed & shared in the agreed format. Final reports are stored online & accessible for 30 days after completion unless extended by client request.