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Service Delivery Policy

Last Updated: JUNE 2025

1. Service Overview

Codeitmantra.com offers SEO services through various packages—Silver, Gold, Platinum, Elite, & Diamond. We also give individual services like SEO audits, technical SEO, on-page SEO, & backlink packages. This policy defines how we deliver these services smoothly & transparently.

2. Project Initiation

All services begin only after payment confirmation. Once the invoice is cleared, we begin planning, audit reports, & internal execution immediately. This ensures that there are no unnecessary delays in kickstarting the SEO process.

3. Timeline & Commitments

Each SEO package includes a specified target & timeframe. We follow a monthly or lump-sum commitment, aiming to meet agreed deliverables within that period. SEO is not instant, & achieving organic results may require weeks or months.

4. Delivery Format

All deliverables—reports, updates, link submissions, keyword tracking, & audits—are shared via Google Sheets or shared drives. Clients receive weekly & monthly updates accessible from any device, ensuring transparency in progress.

5. Communication & Updates

Our team provides ongoing support & daily progress tracking through email, project sheets, & dashboards. Clients can communicate with the team for custom reports or updates as needed during their plan period.

6. Service Delays

If a client delays payment beyond 7 days, service delivery may be paused. In such cases, Codeit Mantra is not liable for SEO ranking drops or lost progress. Restarting work may require a new quotation based on the gap period.

7. Extension of Service

For lump-sum packages, if results are not achieved within the committed time, we continue working free of cost until the target is met. This showcases our dedication to goal-oriented results, not just time-based service.

8. Completion Criteria

A project is considered delivered when all services outlined in the selected package are completed & shared in the agreed format. Final reports are stored online & accessible for 30 days after completion unless extended by client request.

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Frequently Asked Questions (FAQs)

Service starts only after full advance payment is received. We begin work within a few hours of confirmation.
Reports are shared via Google Sheets, email, or client dashboards—accessible 24/7 from any device.
If payment is delayed for over 7 days, services may be paused & reactivation may require a new plan or pricing.
For lump-sum packages, we continue work free of cost until the promised target is achieved.
Our lump-sum packages are target-based while monthly plans are performance-oriented with clear milestones.
Yes, you can access daily & weekly updates from your shared sheet or dashboard anytime.
You can cancel anytime with an email, but no partial refunds will be issued as mentioned in our Refund Policy.
Yes, we offer limited post-completion support for 30 days after service delivery. Extensions are available on request.